Terms of Service
Last updated: October 5, 2026
These Terms of Service ("Terms") govern your access to and use of the Vote2Give website at vote2give.com and related services (together, the "Service"), operated by Vote2Give ("Vote2Give," "we," "us," or "our"). By creating an account, making a donation, or otherwise using the Service, you agree to these Terms and to our Privacy Policy and Refunds & Disputes policy, which are part of these Terms. If you do not agree, do not use the Service.
Section 16 contains a binding arbitration agreement and class action waiver that affect how disputes between you and Vote2Give are resolved. Please read it carefully.
1. The Service
Vote2Give is an online platform that lets organizations ("Organizations") run fundraising campaigns in which supporters ("Donors") make donations and receive votes they can cast for options the Organization has defined. The number of votes a donation provides is based on the price per vote set for each campaign.
Vote2Give provides technology only. We are not a charity, a fundraiser, a fundraising counsel, or a broker, and we do not solicit donations on behalf of any Organization. Each campaign is created and controlled by its Organization, and the donation relationship is between the Donor and the Organization. We do not endorse or guarantee any Organization, campaign, or the statements made in it.
2. Eligibility
You must be at least 18 years old, or the age of majority where you live, to create an account or make a donation. If you use the Service on behalf of an Organization or other entity, you represent that you have authority to bind that entity to these Terms, and "you" includes that entity. You may not use the Service if you are barred from doing so under applicable law, including U.S. sanctions laws.
3. Accounts
Some features require an account. You agree to provide accurate, current information and keep it up to date, to keep your login credentials confidential, and to notify us promptly at support@vote2give.com of any unauthorized use. You are responsible for all activity that occurs under your account.
4. Donations and votes
- Donations are gifts to the Organization. Every donation is an unrestricted gift to the Organization hosting the campaign. Donations are voluntary and are not payment for goods or services.
- Votes express opinion only. Votes record a Donor's preference among a campaign's options. They do not earmark funds for any option, and they do not obligate the Organization to spend money or take any action in a particular way. How an Organization uses voting results is solely up to that Organization.
- Votes have no monetary value. Votes cannot be transferred, sold, exchanged, or redeemed for cash or anything of value. Campaigns on Vote2Give are not contests, sweepstakes, lotteries, or games of chance, and no Donor wins a prize based on a campaign's outcome.
- Outcomes are not grounds for a refund. A refund is not available because an option did not finish first, because a campaign ended early, or because an Organization used results differently than a Donor hoped. See Refunds & Disputes for how refund requests are handled.
- Tax treatment. Vote2Give does not determine whether a donation is tax-deductible. Receipts sent by the Service are records of payment, not tax-deductible contribution acknowledgments, unless the Organization separately provides one. Consult your own tax advisor.
5. Payments and fees
Payments are processed by Stripe, Inc. ("Stripe"). By making a payment you also agree to Stripe's applicable terms. We do not store full card numbers. Donations are collected through the Service and transferred to the Organization's Stripe account, less card processing fees and the Vote2Give platform fee.
The platform fee is a percentage of each successful donation. The current rate is shown to Organizations before they launch a campaign or as stated in their agreement with us. Donors may choose at checkout to add an amount that covers these fees, in which case the Organization receives the full gift amount. Any amount added to cover fees is not refundable separately from the donation. We may change our fees for future donations with notice to Organizations.
Payouts to Organizations are governed by Stripe's payout schedule and terms. We are not responsible for delays, holds, or reversals imposed by Stripe or by card networks.
6. Organization responsibilities
If you run a campaign as an Organization, you agree that:
- You will complete Stripe's onboarding and comply with the Stripe Connected Account Agreement, and you will keep your account and payout information accurate.
- Your profile, campaign descriptions, options, and other materials are truthful and not misleading, and you will use donated funds lawfully and consistently with what you tell Donors.
- You are solely responsible for complying with all laws that apply to your fundraising, including charitable solicitation registration, consumer protection, tax reporting, and donor receipt requirements in every jurisdiction where you solicit donations.
- You are primarily responsible for responding to Donor questions and refund requests about your campaigns, and you are liable for refunds, chargebacks, disputes, and related fees arising from your campaigns. We may deduct these amounts from future payouts or otherwise recover them from you.
- You will handle Donor personal information you receive through the Service (such as names, email addresses, gift amounts, and votes) in accordance with applicable privacy laws and only for purposes related to your organization and the campaign.
- You will send marketing, newsletter, or fundraising emails only to Donors who opted in through the Service to updates from your organization (thank-you messages and receipts excepted), honor unsubscribe requests promptly, and comply with the CAN-SPAM Act and other applicable anti-spam laws.
7. Your content
You keep ownership of the content you submit to the Service, such as logos, images, campaign text, option descriptions, and messages ("User Content"). You grant Vote2Give a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, adapt (for example, resizing images), and distribute your User Content as needed to operate, promote, and improve the Service. This license ends when your User Content is removed from the Service, except for copies kept in backups or as required by law.
You represent that you have all rights needed to submit your User Content and that it does not violate any law or anyone else's rights. We may remove or disable any User Content at our discretion, but we are not obligated to monitor or review it.
8. Acceptable use
You agree not to:
- Use the Service for fraudulent, deceptive, or unlawful purposes, including raising money under false pretenses or for illegal activity;
- Post content that is defamatory, harassing, hateful, obscene, threatening, or that infringes intellectual property or privacy rights;
- Use stolen or unauthorized payment methods, or make donations intended to manipulate results, launder money, or test cards;
- Interfere with or disrupt the Service, attempt to gain unauthorized access to any account or system, or circumvent security features;
- Scrape, crawl, or use automated means to access the Service except as we expressly allow, or reverse engineer any part of it; or
- Impersonate any person or organization or misrepresent your affiliation with them.
9. Intellectual property
The Service, including its software, design, text, graphics, and the Vote2Give name and logo, is owned by Vote2Give or its licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for its intended purpose. If you send us feedback or suggestions, we may use them without obligation to you.
10. Copyright complaints
If you believe content on the Service infringes your copyright, email support@vote2give.com with a description of the work, the location of the infringing material, your contact information, a statement that you have a good faith belief the use is not authorized, and a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act on the owner's behalf, along with your physical or electronic signature. We may remove content and terminate repeat infringers.
11. Third-party services
The Service relies on and may link to third-party services, including Stripe for payments and Clerk for sign-in. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them.
12. Suspension and termination
You may stop using the Service at any time. We may suspend or terminate your access, remove campaigns, or pause payouts at any time if we believe you have violated these Terms, created risk or possible legal exposure for us or others, or if required by law or by our payment processor. Sections that by their nature should survive termination will survive, including those covering fees owed, content licenses, disclaimers, limitation of liability, indemnification, and dispute resolution.
13. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, that vote tallies or leaderboards will update in real time, or that any Organization will use donations as described. You use the Service at your own risk.
14. Limitation of liability
To the fullest extent permitted by law, Vote2Give and its owners, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to the Service or these Terms, even if advised of the possibility of such damages. Our total liability for any claim arising out of or relating to the Service or these Terms will not exceed the greater of (a) the platform fees you paid or that were collected from your donations or campaigns in the twelve months before the claim arose, or (b) one hundred U.S. dollars ($100).
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
15. Indemnification
You agree to defend, indemnify, and hold harmless Vote2Give and its owners, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Service, your User Content, your campaigns or use of donated funds, or your violation of these Terms or any law.
16. Dispute resolution and arbitration
Informal resolution
Before filing a claim, you agree to try to resolve the dispute informally by emailing support@vote2give.com with a description of the issue. If it is not resolved within 30 days, either party may proceed as described below.
Binding arbitration
Except as stated below, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules (or Commercial Arbitration Rules, if you are using the Service on behalf of an Organization). The arbitration will take place in Texas or, at your election, by video conference or in the county where you live. Judgment on the award may be entered in any court with jurisdiction. The Federal Arbitration Act governs this section.
Either party may instead bring an individual claim in small claims court, and either party may seek injunctive relief in court to protect its intellectual property rights.
Class action waiver
You and Vote2Give agree that claims may be brought only in an individual capacity and not as a plaintiff or class member in any class, collective, or representative proceeding. If this class action waiver is found unenforceable, the arbitration agreement in this section will not apply to that claim, and it will be decided by a court.
Opt-out
You may opt out of this arbitration agreement by emailing support@vote2give.com within 30 days after first accepting these Terms, with your name, the email on your account, and a clear statement that you are opting out of arbitration.
17. Governing law and venue
These Terms are governed by the laws of the State of Texas, without regard to its conflict of law rules. For any dispute not subject to arbitration, you and Vote2Give consent to the exclusive jurisdiction of the state and federal courts located in Texas.
18. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will update the date above and, where appropriate, notify you by email or through the Service. Changes take effect when posted unless we say otherwise. By continuing to use the Service after changes take effect, you accept the updated Terms.
19. General
These Terms are the entire agreement between you and Vote2Give about the Service and replace any prior agreements on that subject, except for any separate written agreement between Vote2Give and an Organization, which controls where it conflicts with these Terms. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control.
20. Contact
Questions about these Terms: support@vote2give.com